Royal Quinoa

What is quinoa?

Royal Quinoa ( Chenopodium quinoa Willd.) is a pseudo-cereal with high nutritional value and great agro-industrial value, grown in the inter-salar zone of the southern Altiplano of Bolivia. The crop is characterized by a remarkable tolerance to extreme abiotic conditions, including drought, frost and saline soils. Thanks to the unique agro-ecological conditions in the production area of ​​Bolivian Royal Quinoa, the grains produced are considered unique in the world.

Royal Quinoa is naturally gluten-free and, compared to conventional cereals, has higher levels of protein, fat, fibre and ash, making it a very competitive and health-promoting food of great importance in the human diet. Its nutritional value is largely due to its high protein content, of which approximately 37% consists of essential amino acids, especially lysine, methionine, threonine and tryptophan. In addition, Royal Quinoa contains important minerals such as calcium, iron, phosphorus and zinc. It is also rich in B-complex vitamins and vitamins C and E, with higher levels of vitamins B and C than wheat. Furthermore, it contains significant amounts of carotene and niacin (vitamin B3), as well as significantly higher levels of riboflavin (vitamin B2), tocopherol (vitamin E) and carotene compared to wheat and rice.

Our Bolivian quinoa

Bolivian Royal Quinoa is an Andean grain that today has the recognition of Denomination of Origin by the countries of the Andean Community (CAN). It is also called “The Golden Grain” due to its high nutritional value and is considered a food of the past for the people of the future.

At PACHAMAMA we strive to offer a safe and transparent shopping experience. Below you will find information about our return and refund policies.

Return policy

You have the option to return your order within 30 days of receiving the item . The return time may vary depending on the country of delivery. For a return to be accepted, the products must be unused, unopened, untouched and in their original condition.

Once the goods have been sent back to us, PACHAMAMA carries out a thorough check to ensure that the products are intact and not used. For hygiene and food safety reasons, opened or used food products cannot be accepted for return.

Refund

Refunds can only be made after the return has been received and approved by our team. The time for refunds may vary depending on the country the return is being sent from and delivery times to our warehouse.

From the day the goods arrive at our warehouse, we allow up to 14 working days for inspection and processing before the refund is processed. The refund will be made via the same payment method used for the purchase, unless otherwise agreed.

Damaged or faulty goods

If you have received a damaged or incorrect product, please contact us as soon as possible so that we can assist you in a smooth manner.

Contact

If you have any questions about returns or refunds, you are always welcome to contact us. We are here to ensure a fair, safe and professional handling of every matter.

At PACHAMAMA, we work with a global supply chain that ensures that our products are transported in a safe, efficient and traceable manner — from origin to final destination.

Delivery process

Once an order has been placed, the order processing begins. The products are first transported to the port of Arica, Chile , where they are loaded for sea transport. The goods are then shipped to the port closest to the delivery address the customer has specified in their request .

Once the goods have arrived at the destination port, the transport continues by land transport (truck) all the way to the specified delivery address. This logistics solution enables us to deliver PACHAMAMA products to customers worldwide.

Delivery time

As our deliveries are international , shipping times and costs may vary depending on destination, local customs processes and logistical conditions. However, our goal at PACHAMAMA is for products to reach the customer within approximately 30 days from the time the goods leave the port of Arica, Chile .

Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs clearance or local transport conditions.

Shipping costs

Shipping costs are calculated based on delivery address, order volume and selected transport solutions. Exact shipping terms and costs are specified in connection with your order or quote request.

Contact & Support

If you have any questions about shipping, delivery times or your current delivery, you are always welcome to contact us. Our team is here to guide you through the entire delivery process and ensure a safe and transparent experience.